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Privacy policy

Privacy Policy

Effective Date: 2024/09/01

www.sataxreturns.co.za (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal data you provide to us. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and the California Privacy Rights Act (CPRA).

1. **Information We Collect**

We collect the following types of personal data:

– **Personal Identification Information**: Name, email address, phone number, etc.
– **Technical Data**: IP address, browser type, operating system, and device information.
– **Usage Data**: Information on how you use our website, including pages visited and links clicked.
– **Cookies**: Small data files placed on your device to store preferences and enhance the user experience. You can disable cookies in your browser settings.

2. **How We Use Your Data**

We use your personal data for the following purposes:

– To provide, maintain, and improve our website and services.
– To communicate with you regarding updates, services, and inquiries.
– To comply with legal obligations and protect our legal rights.
– For analytics to improve the performance and user experience of our website.

3. **Legal Basis for Processing Personal Data (GDPR)**

We rely on the following legal bases for processing personal data under the GDPR:

– **Consent**: You have given clear consent for us to process your personal data for specific purposes.
– **Contract**: Processing is necessary for the performance of a contract or to take steps at your request before entering into a contract.
– **Legal Obligation**: Processing is necessary to comply with a legal obligation.
– **Legitimate Interest**: Processing is necessary for our legitimate interests, provided that these interests do not override your rights.

4. **Your Rights (GDPR)**

Under the GDPR, you have the following rights regarding your personal data:

– **Right to Access**: You can request a copy of your personal data that we hold.
– **Right to Rectification**: You can request corrections to your personal data if it is inaccurate or incomplete.
– **Right to Erasure**: You can request the deletion of your personal data, under certain conditions.
– **Right to Restriction of Processing**: You can request to limit how we process your personal data.
– **Right to Data Portability**: You can request that your data be transferred to another organization.
– **Right to Object**: You can object to our processing of your personal data.

5. **Your Rights (CPRA)**

Under the CPRA, California residents have the following rights:

– **Right to Know**: You can request the categories and specific pieces of personal information we have collected about you.
– **Right to Delete**: You can request that we delete personal data we have collected, subject to certain exceptions.
– **Right to Opt-Out**: You can opt out of the sale of your personal information.
– **Right to Non-Discrimination**: You will not be discriminated against for exercising your privacy rights.
– **Right to Correct**: You can request corrections to inaccurate personal data.

To exercise any of these rights, please contact us at: [Insert Contact Email].

6. **Data Retention**

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. **Third-Party Sharing**

We do not sell your personal data to third parties. However, we may share your data with:

– **Service Providers**: To help us operate and provide our services (e.g., hosting, analytics).
– **Legal Authorities**: To comply with legal obligations, protect our rights, or respond to legal processes.

8. **Data Security**

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, or alteration, as well as unauthorized disclosure or access.

9. **International Data Transfers**

We may transfer your personal data outside the European Economic Area (EEA) to trusted third-party service providers. 

10. **Cookies**

Our website uses cookies to enhance your experience. By using our site, you consent to the use of cookies. You can manage your cookie preferences by adjusting your browser settings.

11. **Children’s Privacy**

Our services are not intended for children under 16. We do not knowingly collect personal data from children without parental consent. If you believe a child under 16 has provided us with personal data, please contact us, and we will take steps to delete the data.

#12. **Changes to This Privacy Policy**

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website with the updated effective date.

13. **Contact Us**

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

**Email**: heinrich@sataxreturns.co.za